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  - Breaking down complex business processes and redesigning them to bring more value than ever before.
  - Creating a better customer experience wherever, whenever, and however.
  - Driving better customer experiences in any channel or business process.
- - Banking & Financial
    Banks & Financial Institutions face a challenging & dynamic environment with…
  - Travel & Hospitality
    We drive innovation for many of the world’s largest and well-known travel companies…
  - Software & Hi-Tech
    Our 20 years of history in serving the world’s leading software providers have given us an edge in engineering products.
- - 1. Iterate Design
    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results…
  - 2. Validate Develop
    This is where we bring the design vision to life uncovering and alleviating stumbling blocks that could interfere with successful implementation.
  - 3. Optimize Deliver
    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere.
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Home
Services
- Services Overview
  - Breaking down complex business processes and redesigning them to bring more value than ever before.
  - Creating a better customer experience wherever, whenever, and however.
  - Driving better customer experiences in any channel or business process.
- - Banking & Financial
    Banks & Financial Institutions face a challenging & dynamic environment with…
  - Travel & Hospitality
    We drive innovation for many of the world’s largest and well-known travel companies…
  - Software & Hi-Tech
    Our 20 years of history in serving the world’s leading software providers have given us an edge in engineering products.
- - 1. Iterate Design
    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results…
  - 2. Validate Develop
    This is where we bring the design vision to life uncovering and alleviating stumbling blocks that could interfere with successful implementation.
  - 3. Optimize Deliver
    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere.
About
Contact Us

News & Blog

Galaxy ICT > News & Blog

Weighing Cybersecurity Risk Factors in Life & Healthcare

November 7, 2017
Blog

man-draws-various-growth-charts-calculating

We don’t have to go very far back in time for a good example of one of these attacks on a healthcare or pharma organization. On June 27, 2017, Merck, ...

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How to Leverage Customer Analytics in the Retail Industry

September 29, 2017
Blog

Retail & Distribution

As the retail industry turns increasingly digital, customers are now more well-informed and connected than ever before. To take on this challenge, and...

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How Big Box Retailers Can Create a World-Class Experience in Retail

September 29, 2017
Blog News

business-people-talking-in-corridor-PSVCLEM(1)

Not many businesses understand the adage that “good news travels fast and bad news travels faster.” In today’s digital and mobile era, any experience ...

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Overcoming Healthcare’s Challenges in Design Thinking

September 29, 2017
Blog

fitness-group-PHUSFKC(1)

In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts...

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Construction Completes on Birmingham’s Tallest New Build Residential Building

September 29, 2017
Events News

single-working-man-outdoors-construction-concept-P4A3MRU

This week marked the topping out of one of the tallest residential buildings in Birmingham city centre. The 22 storey building has been funded by real...

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3 Ways Financial Institutions Can Optimize Their Customer Experience

September 29, 2017
Blog

senior-businessman-checking-time-on-his-PGPN5MF(1)

Design thinking is making positive waves across industries and is enabling companies to rethink and rebuild the way they do business. The same is true...

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Orkin Establishes Seventeen New International Franchises

September 29, 2017
News

manager-with-tablet-sitting-on-stairs-london-city-PGB92TN

Global Inc., a global services company (NYSE: GLO), announced today that the company, through its wholly-owned subsidiary, Orkin, expanded its presenc...

Read More 0

Home
Services
- Services Overview
  - Breaking down complex business processes and redesigning them to bring more value than ever before.
  - Creating a better customer experience wherever, whenever, and however.
  - Driving better customer experiences in any channel or business process.
- - Banking & Financial
    Banks & Financial Institutions face a challenging & dynamic environment with…
  - Travel & Hospitality
    We drive innovation for many of the world’s largest and well-known travel companies…
  - Software & Hi-Tech
    Our 20 years of history in serving the world’s leading software providers have given us an edge in engineering products.
- - 1. Iterate Design
    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results…
  - 2. Validate Develop
    This is where we bring the design vision to life uncovering and alleviating stumbling blocks that could interfere with successful implementation.
  - 3. Optimize Deliver
    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere.
About
Contact Us

Home
Services
- Services Overview
  - Breaking down complex business processes and redesigning them to bring more value than ever before.
  - Creating a better customer experience wherever, whenever, and however.
  - Driving better customer experiences in any channel or business process.
- - Banking & Financial
    Banks & Financial Institutions face a challenging & dynamic environment with…
  - Travel & Hospitality
    We drive innovation for many of the world’s largest and well-known travel companies…
  - Software & Hi-Tech
    Our 20 years of history in serving the world’s leading software providers have given us an edge in engineering products.
- - 1. Iterate Design
    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results…
  - 2. Validate Develop
    This is where we bring the design vision to life uncovering and alleviating stumbling blocks that could interfere with successful implementation.
  - 3. Optimize Deliver
    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere.
About
Contact Us